Delivery Information
Delivery via runnersneed.com (Subject to Availability of Stock)
We use insured, traceable delivery services from the Royal Mail or courier. 48 hour standard delivery is from the date of despatch not the date of ordering, and is subject to stock availability from our warehouse. Where stock has to be picked from one of our stores, the delivery time may be extended. For goods out of stock, we will update you with our anticipated delivery date within 1 working day of receiving the order. Scottish Highlands and Islands may take up to 2 working days.
Payment for goods will be taken up to 24 hours prior to despatching the goods. We regret we no longer accept cheque payments.
Deliveries are made between 8am and 6pm, Monday to Friday, with parcels requiring a signature. If there is normally no one at home, a card will be left to re-arrange delivery. Alternatively, please supply an address that can receive the parcel on your behalf. Runners Need's acceptance of your order commences when your order is despatched. At this point the purchase contract starts and you will be charged for the goods.
Should your parcel show signs of damage on receipt from the courier, please make a note of this on the courier’s documents or if possible take photographs of the damaged areas. This will assist in any claims which may occur at a later date.
Delivery Times
Delivery of orders to UK addresses typically takes 1 - 3 working days from when the order was placed, if the item is in stock in our warehouse.
If the item is not in stock in the warehouse, but is in one of our stores, delivery typically takes 3-5 working days.
The delivery period for sale items may be extended by 1 or 2 working days.
Delivery to Europe typically takes 3 - 5 working days from dispatch.
Delivery to the rest of the world can take longer depending on where the parcel is headed.
Standard Delivery Charges UK Mainland
- UK Mainland Postcodes: - £3.95
- Highlands + Islands (inc. Channel Isles): - £3.95
- Northern Ireland: - £3.95
- BFPO: - £3.95
- Any UK Address: Gift Vouchers - £3.95
Standard Delivery Charges Europe and Rest of the World
Europe
- Eire, Belgium, Holland, Luxembourg, France, Germany: £15.00
- Italy, Denmark, Portugal, Spain, Austria, Finland, Sweden: £25.00
- Switzerland, Norway, Romania: £45.00
- Greece, Bulgaria, Czech Rep, Hungary, Poland, Slovakia, Slovenia, Turkey, Lithuania, Estonia, Latvia: £50.00
Rest of the World
| Item(s) Value | Zone A-B | Zone C-D | Service |
|---|---|---|---|
| £0 - £75.00 | £15.00 | £35.00 | Royal Mail International |
| £75.01 - £250.00 | £50.00 | £70.00 | International Courier |
| £250.01 - £500.00 | £80.00 | £100.00 | International Courier |
| £500.01 + | £100.00 | £120.00 | International Courier |
Overseas delivery charges are based on country and weight. Additional local duty and taxes may be required to be paid in certain countries to enable receipt of the goods.
