The HOKA 30 Day Challenge is available for all Runners Need customers in the UK who have purchased HOKA footwear from 1st October 2021 to 31st October 2021.
It is not available to customers resident in other countries.
Products must have been purchased from a Runners Need store or from www.runnersneed.com only.
Products purchased from HOKA direct or other authorized HOKA retailers will not be accepted and will be returned to the customer at their cost.
During the 30-day period commencing from the date of delivery of the HOKA products, customers can use the footwear as per their normal level of usage.
If the customer wishes to return the shoes for any reason they may be returned for a refund of the purchase price paid.
Returns must be received in a hygienic condition for processing with any excessive soiling removed prior to return.
Any returns received back in an unacceptable condition will be returned to the customer at their cost or destroyed, with no refund provided.
Used returned product will be disposed of by Outdoor & Cycle Concepts Limited through their recycling partner SOEX and cannot be re-sent to the customer once received unless returned if they do not comply with the condition requirements set forth above.
The scheme is offered on full price footwear only and is not applicable to items purchased at a discount price, including through Vitality discount.
To return, customers must return back to Outdoor & Cycle Concepts.